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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rejean Drouin

November 12, 2024

5  out of  5
rating by Rejean Drouin
"My State Farm Agent (Isabella) is the best. Every time I need something she's there helping me througout the process with professionalism and joy. It is a pleasure working with her and I would recommend this office to everyone!"
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Bobby Gonz

November 8, 2024

5  out of  5
rating by Bobby Gonz
"Fantastic agency. Lazzo has been there for me for over 25 years. Always available when I have a question. Always willing to make recommendations and outweigh the benefits versus the risks of certain coverages and or policies. I’m going on my third home and he has always been able to be extremely competitive with the rate and my dealings with citizens have been very transparent. Not to mention, his staff is always pleasant, friendly and Willing to go the extra mile. She Has always made herself available in the past, takes her time in explaining every question and is extremely responsive to document requests and providing updates on my policies. Honestly, thank you."
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Lucas Morley

November 8, 2024

5  out of  5
rating by Lucas Morley
"Isabella was extremely helpful throughout this process. She answered all of my questions clearly and found the best policy for me."
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Gabriel Shook

November 8, 2024

5  out of  5
rating by Gabriel Shook
"Isabella Martin has been an absolute pleasure to work with. She has been diligent in setting up my insurance and has made the whole process seamless. I cannot say enough good things about her and her professionalism. I highly recommend you contact her for all insurance needs!"
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Angelica Ciminella

November 8, 2024

5  out of  5
rating by Angelica Ciminella
"Isabella at State Farm is incredible! She’s always responsive, knowledgeable, and genuinely cares about finding the best coverage for me. She made the insurance process so simple and stress-free, going above and beyond to ensure I understood all my options. Highly recommend her for anyone looking for top-notch customer service!"
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Kevin Peterford

October 14, 2024

5  out of  5
rating by Kevin Peterford
"Working with Isabella was such a pleasure. She is easy to get in contact with and made the auto insurance set up seamless. Great experience all around"
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Mark A

September 23, 2024

5  out of  5
rating by Mark A
"I can’t say enough positive things about my experience with Isabella Martin at State Farm! From the moment I reached out, she demonstrated an incredible level of thoughtfulness and professionalism. Whether it was answering my questions promptly, explaining policy details clearly, or providing personalized recommendations, she was always responsive and thorough. She I asked her for many quotes and she never once hesitated and was very helpful throughout the whole process. It’s rare to find someone who genuinely cares about their clients, but Isabella made me feel like my needs were her top priority. She was proactive in ensuring that I had the right coverage for my situation, and I never felt rushed or pressured—just well-informed and valued. If you’re looking for an insurance agent who is knowledgeable, attentive, and truly goes above and beyond, I highly recommend Isabella. She made the entire process smooth and stress-free. 100% recommend"
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Miriam Tirado

July 23, 2024

5  out of  5
rating by Miriam Tirado
"The best costumer services Quality staff"
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J Sebastian

June 18, 2024

2  out of  5
rating by J Sebastian
"They are not professional at all, the attitude of the agents is the worst, after being with them for many years now I have to look for another insurance, SHAME THEY DON'T HAVE A MANAGER who calls them out, the only one who would save is MIRIAM. If you want state farm insurance, look somewhere else, but run away from this one if you can."
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jeff bella

April 24, 2024

5  out of  5
rating by jeff bella
"Was assisted by Isabella for my business policy- quick and easy resolution. Very professional. Thanks"
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Margaret Bagley

December 15, 2022

5  out of  5
rating by Margaret Bagley
"Been with Lazzo Martin-State Farm for many years. I have always been satisfied."
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Leonardo Maceyras

August 27, 2022

1  out of  5
rating by Leonardo Maceyras
"After being 25 years with this agency and having to put up with a long closure of hours during lunch they have left me out to dry because of an accident I had then I was acquitted of the fault and their staff told me not to bother trying to renew or fight the fault. Any other State Farm Agency will be better than this one just read the other reviews every every complaint is about their staff. Mr Martin is only interested in policies that have multiple vehicles and high premiums he's looking for the big fish has no time for anybody else."
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Donna Hollander

July 6, 2022

1  out of  5
rating by Donna Hollander
"I don't know how many times I have to tell this company to stop sending this person's mail to my home he has never paid bills here rent or own this property!!!!To save this individual monies on their premiums.That is FRAUD !!!! He lives in west palm(wealthy neighborhood) not KISSIMMEE!!!!!!! Please stop!!!!!"
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Victor Mogollon

January 15, 2022

5  out of  5
rating by Victor Mogollon
"Best Insurance agent in Palm Beach County."
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Scott B

July 7, 2021

4  out of  5
rating by Scott B
"This office was always nice and helpful."
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Cony Gallardo

July 2, 2021

5  out of  5
rating by Cony Gallardo
"Yima es la persona super especial me dio toda la información bien clara y el mejor plan en el seguro..gracias"
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Shane Jarmin

June 11, 2021

1  out of  5
rating by Shane Jarmin
"Love state farm, but not this agency. Last year our property insurance somehow didn't renew in our monthly escrow payment and it left the bank (wells fargo) and Lazzo's office in a finger pointing contest. I sent an email asking for Lazzo to call me regarding the manner and I was passed off to another person in the office. I've been a customer of Lazzo's for 5+ years and he has never once called me. I called three days ago to get an insurance quote on a new property purchase. I was told someone would call me later that day and I never received a call back. If I was looking for that kind of service I'd go with a Geico or Progressive. The whole point of a having a personal insurance agent is for the one-on-one service, attention, and for them to PICK UP THE PHONE when I'm having an insurance issue. I'm not asking for him to check in daily, weekly, monthly, but one time a year or to call me back when I'm in a battle with my bank over property insurance would be courteous gesture."
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James Sylvester

April 11, 2021

5  out of  5
rating by James Sylvester
"Great service"
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Carlos Lorenzo

December 24, 2020

1  out of  5
rating by Carlos Lorenzo
"12/24/2020. circa 12 noon. I decided to go in person today to the new building of the StateFarm agency on Dixie Hwy to bring my account to a current status. While talking to the receptionist; as she took down my information to assign me a person to talk to, an individual walked in with a tray of TAMALES in their hands. The receptionist stood up and opted to drop our conversation to take care of the other individuals needs. (it was change for a $20 bill which took over 10+ minutes) What I had witness left me dumbfounded, amazed! After the food vendor had left I definitely voiced my opinion to the employed. The lack of PROFESSIONALICIM by the Face of the company that represents me left me with a bitter taste. I felt as though I was unimportant to them, that the Thousands of dollars that I have pay them since coming on board would at least have me feeling like family but instead was left disappointed. I believe that if the staff is permitted to behaves like this than these actions can only make me question the competence, expertise and dedication that management has supposedly in out best interest. In general, I am a 40 year old guy who has had StateFarms since I was in my early 20's, maybe even teens and today I was reminded that I am just a number/dollar sign to this company. I'll be looking for another car insurance agency pretty soon."
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Itachi Lex

September 14, 2020

5  out of  5
rating by Itachi Lex
"The prices are very affordable and I got helped when I made a mistake, I recommend this place to everyone."
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EMM

August 28, 2020

5  out of  5
rating by EMM
"Jose was able to help me so much! I had so many, too, many questions and he answered them without a problem. Thank you again!"
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Obed Acosta

June 22, 2020

5  out of  5
rating by Obed Acosta
"Buena atención y el Servicio satisfactorio"
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John Hixenbaugh

June 10, 2020

1  out of  5
rating by John Hixenbaugh
"I asked for a quote two months ago for homeowners' insurance. The agent told me to send her some documents, which I promptly did, but she never responded. I followed up today and the agent told me she could not use what I sent, that I needed an updated four-point and wind mit report (mine was 14 months old). So, it took her two months to tell me that she couldn't help me and that I needed to spend money to update reports, . . . and I should do this to get a quote from a company that can't even follow through on an insurance matter? Insurance companies will often tell you they need an updated report, but it's not required by many carriers. I know this from personal experience. So, rather than use this agent, I chose to shop around for a high quality professional agent who gladly accepted my 14 month old reports and provided me with comparable insurance for a reasonable cost."
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Robert Warner

January 13, 2020

5  out of  5
rating by Robert Warner
"They were not my actual agent, but they were much closer and were willing to help me with anything I needed. I appreciate their professionalism and willingness to be of service."
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Ana Tomas

October 19, 2019

5  out of  5
rating by Ana Tomas
"Muy profesionales,Gracias."